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Last Update : June 30, 2025
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Exam Question Provider : IBM
Certification Exam Name : SWG Sales Mastery,
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Note : M9560-670 (IBM SVP Primary Support Provider Mastery Test v1) will not receive any new updates.
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The IBM M9560-670 Exam is a certification test aimed at assessing the proficiency of candidates in delivering primary support for IBM solutions. It is part of the certification process for IBM Support Value Package (SVP) providers.
The IBM M9560-670, also known as the IBM SVP Primary Support Provider Mastery Test v1, is an exam designed to validate the skills and knowledge of individuals in providing primary support for IBM products and services.
The number of questions asked in the IBM M9560-670 Exam typically ranges from 60 to 70.
The passing score for the IBM M9560-670 Exam is 70%.
The competency level required for the IBM M9560-670 Exam is intermediate to advanced, depending on the specific role and responsibilities of the candidate.
The question format of the IBM M9560-670 Exam includes multiple-choice questions, drag-and-drop, and scenario-based questions.
You can take the IBM M9560-670 Exam online through the Pearson VUE testing platform or at authorized testing centers.
The IBM M9560-670 Exam is offered in English.
The cost of the IBM M9560-670 Exam varies by region, but it typically ranges from $200 to $300 USD.
The target audience for the IBM M9560-670 Exam includes IBM support providers, technical support personnel, and IT professionals involved in providing primary support for IBM products.
The average salary of an IBM M9560-670 certified professional varies based on experience, location, and specific job role, but it generally ranges from $70,000 to $100,000 USD annually.
The testing providers for the IBM M9560-670 Exam are Pearson VUE and authorized IBM testing centers.
The recommended experience for the IBM M9560-670 Exam includes hands-on experience with IBM products and solutions, as well as familiarity with IBM support processes and tools.
There are no formal prerequisites for the IBM M9560-670 Exam, but it is recommended that candidates have relevant experience and knowledge in IBM support services.
The expected retirement date for the IBM M9560-670 Exam is subject to change, and candidates should check the IBM certification website for the most up-to-date information.
The IBM M9560-670 Exam is part of the IBM Support Value Package (SVP) certification track, which includes various levels of certification for IBM support providers.
The topics covered in the IBM M9560-670 Exam include IBM support processes, customer service skills, problem determination and resolution, and knowledge of IBM products and solutions.
Sample questions for the IBM M9560-670 Exam can be found on the IBM certification website or through official IBM training resources.
The difficulty level of the IBM M9560-670 Exam is considered to be moderate to challenging, depending on the candidate's experience and familiarity with IBM support processes.
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